All returns have to be within 15 working days from the time you received your products. Products marked as “Final Sales” cannot be returned or exchange but they will have our full warranties.
We guarantee your total satisfaction and offer a world-class returns policy.
We offer Free Returns within 15 working days on our Scent Diffusers and Fragrances.
We offer Scent Sample Kits at reasonable pricing, all Sample Kits have Coupon, within no time you will get from the money you paid from Scent Sample Kits benefits higher than the price paid.
Damaged products will not be accepted on returns, all returns are subject to inspection.
If for any reason you are not satisfied with any of our products except Scent Sample Kits, please contact us to initiate the return process. Please do not send back any items without consulting and filling out the requested information.
Sale or Final Sale items are not eligible for returns.
Refunds are processed within 10 business days after your return has been authorized and received the goods at our warehouse.
If your product was damaged in transit, please contact us at firstname.lastname@example.org and we will replace the item ASAP.